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I started my career at Converging Networks Group, Inc., founded in 2003, when I was 21 years old. After leaving and gaining valuable experience at a franchise MSP, I approached CNG’s owners, Jerry and Brad Kuntz – my mentors – offering solutions to help their struggling business model adapt. Recognizing the challenges faced by the company, I returned as the …

From earning a biotechnology degree and working in research to becoming the owner of an IT services company, my journey leading Cornerstone Information Systems is anything but conventional.   For over 40 years, Cornerstone has provided technology solutions, support and break-fix IT services, primarily to Western Kentucky and Middle Tennessee communities. Since joining Cornerstone in 1998, acquiring partial ownership in 2003 …

I opened CMIT Solutions of Atlanta Southern Crescent, an IT franchise, on April Fool’s Day, 2009, as my fat-finger response to the recession. As a former high-paid sales executive, I faced the choice of relocating my family for the seventh time in 12 years or finding a new path. I chose IT services, believing in the industry’s necessity.  I became …

This year marks ILER Networking & Computing’s 30th year in business. Yet we contemplated shutting our doors after one of our biggest, most long-standing clients, who’d been with us since 2008, decided not to renew their contract near the end of 2023. It wasn’t because we were doing a bad job – they were trying to make their numbers look …

In 2022, Blue Net Inc. – an IT services company founded in 2006 by my husband, Adam Wittke – faced a major financial crisis after a costly acquisition mistake threatened its survival. Adam was forced to fight to keep his 17-year-old company afloat.  That year, I came on board to help Adam with sales. However, with a damaged culture, lost …

While new clients are the lifeblood of most businesses, one of the often overlooked parts of a successful MSP (or any business) is squeezing the most out of each client you already have while ONLY adding the RIGHT new clients.  Producer Club member Brandis Kelly, President of DigeTekS, spent much of the last year maximizing the value of his existing …

Long before Mike Farlow and his sons, Hunter and Ethan, became leaders in the MSP industry, they learned that consistent effort and hard work were the keys to success. This philosophy has enabled the Farlows to build a thriving family-run MSP that saw an impressive 31% top-line growth to over $6.7 million in revenue and an astounding 161% increase in …

Way back before I had become CEO and founder of DenaliTEK Incorporated, before I even knew what an MSP was, I learned on a fishing boat that you need to “grab it like you own it.” This philosophy has enabled me to build a very successful MSP that saw 31% top-line growth last year, a 38% increase in MRR, and …

About 27 years ago, even before Y2K, I started Computronix. After many years of just scraping by, we started spending crazy amounts of money to build a 50-team operation. We were growing to millions in revenue, but little did I know that all of the debt being used to grow was going to end up on my shoulders and put …