This is a continuing series of posts of my top 8 New Years Resolutions for IT Marketers.  This is part 3 out of a 4 part series…  If you haven’t read them yet, make sure to check out Part I and Part II from last week.

New Years Resolution #5:  If you’re going to pick the lock and steal the treasure map, use it!

Here’s an all-too-typical example of what I’m talking about… 

A marketing campaign was e-mailed to me for critique from a long-standing member (who, by the way, should know better both about the campaign which I’ll explain in a minute AND e-mailing me something important, expecting a response). He’s perplexed as to why he’s getting no response from his campaign when he’s “using the strategies exactly as I teach.” Except…

He’s sending a postcard instead of enveloped mail using the sneak up approach. Except, he’s mailing a cold list without scrubbing it first.  Except, the postcard has no testimonials, no headline and doesn’t SELL the free audit.  Except that despite the fact he’s mailed the list before, he’s only mailed the same offer once, and mailed the other offers about a month later, not referencing the first, building no urgency to respond, no deadline and confusing the prospect with a different offer each time. Except, except, except. Other than that, he’s following my strategies exactly as I’ve taught them.  Now I’m not beating up on this poor fellow because I give him credit for taking action and trying…also for reaching out to us when things are going pear shaped…BUT it does need to be pointed out because I see so many other members making these same mistakes. This is like having the plans for baking a cake, but you leave out the eggs, cut the flour in half and bake it for only half the time, then wonder why you have something that looks like a flat uncooked pancake instead of an award-winning chocolate cake. Look, learning new skills takes time and practice and you can’t do it half-way. If you want to generate the same success as someone else, you have to model their behavior and actions to a “T,” not just doing what is convenient, easy or agreeable to you. Vary from the process even a little bit and you’re not going to get the same results.

Now, a little recognition to a member using the materials verbatim DESPITE his initial skepticism: “Robin, (Despite my initial skepticism) we started to test the waters with some of the Toolkit materials and generated some positive feedback. I sent out 7 BDR e-mails to 7 of my clients, received 5 responses and sold 3 BDR and one managed services with the BDR. We started to use the telemarketing script for cleaning an old cold list and found the script does work. With all of the material that you have provided us with, it’s just a matter of rolling up thesleeves and going to work.” Ralph J. Fiorillo CNE, CNA, MCP, President, Tritech Solutions, Inc

New Years Resolution #6:  Implement more UNUSUAL and attention grabbing strategies.

One of the “complaints” (maybe observations is more accurate) I hear from new members is that the marketing appears to be a bit unprofessional or “hokey.” That is, of course, a knee-jerk opinion entrenched in their brain based on the boring, plain-vanilla advertising they see all around them. Truth is, outrageous advertising sells. Back in October, I had the opportunity to have lunch with Richard Branson, founder of the Virgin brands, encompassing over 360 different companies and one of the most successful entrepreneurs of our time. In his book, “Screw It, Let’s Do It,” he talks

about how he used several outrageous stunts to market and promote his various brands including hanging (apparently) stark naked from a crane above Times Square in New York to promote Virgin Mobile’s tag line of “we have nothing to hide,” emphasizing the fact they had no hidden costs to taking dangerous balloon trips across the ocean risking his life more than once. He said that while it would have been easier to hire a PR firm to help promote his companies, he knew he was up against big competitors with big bank accounts and ruthless people who would do anything to keep him from entering the space—and that’s why he had to do it himself using outrageous stunts that would get him on the front page news…and it worked.  My suggestion for this year is to do MORE of that type of crazy advertising and marketing.  Should you hang in a flesh bodysuit over a billboard in rush hour traffic on the busiest Interstate in your area? Maybe…just make sure the media knows you’re doing it to promote that your managed services plans have “nothing to hide,” or no hidden fees—and take a picture for me because I certainly want it for the my newsletter.

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Top 8 New Years Resolutions for IT Marketers, Part II

by Robin Robins on January 6, 2010

This is part 2 out of a 4 part series this month, highlighting my Top 8 New Years Resolutions for IT Marketers.

New Years Resolution #3:  Leverage MORE of your EXISTING assets.

To do this I suppose you need to recognize what your current assets are. That would be your current customers and (hopefully) the relationship you have with them. I would also include any unconverted leads you have (you ARE keeping those people in your database and marketing to them, right?)  Could be a marketing process or campaign that has worked in the past. Could be relationships you have with influencers in your market area, JV partners, your reputation, your location, etc.  Below is a forum posting I wanted to include here because 1) it will help me make the above point, and 2) it will help me make a point about the NEXT New Year’s Marketing Resolution.

First, here’s the post, modified slightly for space and readability:  My AT&T Yellow Page ads are up for renewal and I wanted to get some suggestions from you all! I ran the Warning ad last year under the heading “Computer Service and Repair” in one of the local books where we are located and got very few calls from it.  I was thinking about running the same ad again in the same book, but this time under two headings: Computer Service and Repair and Computers Networking. I’m also considering adding it in two other books to saturate the surrounding areas. One would be in the capital city area (much larger book and distribution) and the other book would be targeting South of us. The pricing for this is very expensive even after all of their “discounts” and was wondering how much of your budget you all dedicate to this type of advertising? Our existing ad costs $213 per month for ONE heading.

 Option 1: Renew our existing ad in the same book under TWO headings for the same cost ($213 per month). They’ll give me this deal if I commit to the advertising in the other books. I could also add the same ad to another small book for an additional $101 per month.

 Option 2: Total for the two small books = $315 per month.

 Option 3: I could also run the Warning ad in a new larger book under TWO headings for a cost of $741 for each heading, PER MONTH!

 Option 4: Try their NEW program for $33 PER CALL for each heading.

 Option 5: Run the ad in all 3 phone books for $315 per month plus $33 PER CALL for the large book.

 Option 6: Pay $315 per month for the two small books + $741 for one heading for a total of $1,056 per month.

 Option 7: Pay $315 per month for the two small books + $741×2 for one heading for a total of $1,797 per month.

Money is limited and we have just begun the following:

1. Mailed a newsletter to our existing clients.

2. Hired a telemarketing firm to scrub our list, qualify the leads and set up appointments for us.

3. Mail postcards to prospects.

4. Budgeted $1,000 for Google and Online PPC.

5. Implemented Call and Online tracking to see which of our ad campaigns are working best.

Money is limited, and I know we need to be listed in the phone books, but just didn’t know how much of our budget should consist of the books (in percentage). In the past, we have found that we get the best quality leads from our Google PPC ads…Thanks!

Okay, a few things. First… [click to continue…]

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Top 8 New Year’s Resolutions for IT Marketers, Part I

by Robin Robins on January 4, 2010

This month, I’m going to give you my top 8 New Years Resolutions for IT Marketers in bite sized chunks.  For today, we tackle resolutions #1 and #2…  

New Year’s Resolution #1: Do A Better Job At Positioning Rather Than Prospecting.  

If a tree falls in the forest, does it make a sound?  Better question: If Robin constantly tells you the cornerstone to your marketing strategy should be positioning and attracting prospects to you rather than prospecting and chasing them down, but you don’t do it, does it mean it doesn’t work?  Below is the cover of a book designed and authored by Genius League Member Chris Wiser, President of TechSquad. This is just one element that goes into Chris’s Shock-N-Awe box sent to new prospects BEFORE he meets with them. Genius League Member Jeff Johnson, President of CMIT Solutions in Sacramento has commented that since sending his book in a Shock-N-Awe box, the number of appointments that have been moved or cancelled have gone down dramatically.  

Chris Wiser's Book

Fellow Genius League Member Kishor Solanki, Triohm Solutions is picking up approximately 6-7 new clients a month for his EMR solution, a $20,000 sale. How’s he doing it? Speaking engagements and JVs with pharmaceutical companies that position him as the expert in the new government regulations and benefits surrounding electronic medical records. I could go on. Bottom line is this: the better a job you do at positioning yourself as the expert in a certain area, the easier it is for you to acquire clients who willingly pay top dollar for your expertise. 

 

Some of the best ways to position yourself are:  

  1. Write a book. Enough said.  If you need help, search www.guru.com for a ghost writer or simply take one of the free reports in the Toolkit and use it as a soup starter.  You can still hire a “book shepherd” to help you — that is a professional who will help you get your book written, formatted, printed and published.  If you need help with the design & printing, go to my MasterMind website to look for our recommended vendors on self publishing and graphic design.  The self publishers can provide you with recommendations for writers and editors as well as graphic design.  Remember, it’s all in your head that this is difficult; it just takes a little thought on what to include and who you are going to sent it to — the free reports in the Toolkit have done the bulk of the work for you.
  2. Publish a weekly article in the newspaper or your own blog/newsletter. If you can’t get a writing gig for your local paper, you can certainly publish a weekly blog or a monthly newsletter. Just make sure it’s both interesting and valuable, not just a bunch of geek speak and techie articles you cut and paste just to fill space.
  3. Create an audio business card or get someone to interview you as an expert on a particular topic. I recently interviewed Genius League Member Nathan Viveiros on what to look for when outsourcing your IT support; an interview he’s now using to build credibility with new prospects. This is FAR more powerful than a flimsy business card and it properly positions him as the expert while simultaneously delivering value. This is underscored by the fact that Nate operates his business remotely and has recently figured out how to close BIG managed services deals over the phone without ever meeting the prospect— something many of his peers swore couldn’t be done.
  4. Public Speaking.  I highly recommend you secure as many speaking engagements as possible, even if you have to create them on your own by conducting your own events and seminars. Seek out associations, non-profit groups and the Chamber. Many associations look for subject matter experts to add value to various meetings and programs they offer.
  5. Become “active” in your local community.  Join various boards and committees and volunteer your time. This will lift your awareness and open doors to meet key decision makers and key influencers in your market area. If you target a niche like I do, partner with other key vendors and influencers in that niche, whether it be speaking at their events, offering support to their members, attending their events, etc.

New Year’s Resolution #2: Use More “Creative And Honest Theft.”  

I recently received a letter sent to me by Master Mind Member Leah Hazenfield, Customer Account Manager at ProfessionalTelecommunications Services, Inc. who wrote:  

[click to continue…]

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Wow, Another Year Over…

by Robin Robins on December 27, 2009

…and a fresh, new exciting one about to begin. Although I think it’s a bad idea to only ―check in on how you are doing once a year in January, I can’t help but be a bit more reflective at the end of the year looking back over the events that have happened and asking myself three things:

  • What did we do RIGHT and want to do more of?
  • Where do we need to improve?
  • What mistakes did we make, what did we learn, and how are we going to use this information to improve next year?

This is a helpful exercise to conduct after every major event, client project, sales call, etc. As a team we do this as a practice after every event, and it’s incredibly valuable. And, as the owner of a business, I think we ought to do a deep dive every year to reflect back on these things. So, what do I think we did right? Several things–as reflected by our 30+% growth rate in a tough economy. For me, here are the biggest lessons I’ve learned:

1. Being willing to do what’s right instead of what’s easy. There aren’t many things in life that will put you in a ―damned if you do, damned if you don’t‖ situation more than running a business.  As entrepreneurs we’re pulled in many different directions and often have goals that conflict or compete with one another. Do you work late every day to turn around a sales slump and sacrifice some of the time you would have invested in your family and health or do you put more focus on your family and health, and run the risk of not being able to make payroll, ending up with heaps of stress and anxiety over financial troubles? Tough call, and a good argument could be made for either side.

But you have to choose what’s right and best for the long haul and then follow through on your decision. This is why having a vision for your life and your business is so important; you need vision to be able to make the tough decisions. I firmly believe that trying to ride both camps gets you killed. Like the indecisive squirrel in the middle of the road – you get hit by traffic going both ways. Better to pick a side, stick with your decision and focus on muddling through the temporary problems and setbacks that will arise. Although I’m very much an ―and person rather than an ―or person, the reality is that running a business requires sacrifice. Sometimes short term, sometimes long term; but thinking you can do it ALL, all the time is just not realistic.

Over this year I’ve had to make several tough calls that I knew weren’t going to put me on the ―most popular list. Looking back, perhaps you’ve been in the same boat. But I also knew that letting things continue on their current course of action would end up causing even more strife and problems, and would not be in line with our ultimate vision and core values. Yes, there were risks and costs tied to the actions and decisions made, and some short-term losses. But looking back, my only regret is that I didn’t make those decisions sooner. My procrastination only made things worse and now more than ever I believe that long-term damage from comfortable inaction is far worse than decisive action.

2. The ability to hire, retain and grow true “A” players is crucial. While this has always been a no-brainer, I can honestly say that I understand it more than ever today and I will be putting a huge focus on this area in 2010 as we continue to grow at a fast clip and continue to strive towards our BHAGs (big, hairy, audacious goals). Nothing is more painful, more exhausting and more damaging than having the wrong people on your team. In meetings with clients, the one topic that is a constant area of problems, gripes, disappointments and trouble are those around employees. And while Michael Gerber’s E-Myth is the utopian dream for any entrepreneur (that is, having a business so well documented and systematized that any half-whit can run it), the reality is that one bad employee can quickly undo any system or process no matter how well documented.

But in addition to this, the BIGGEST lesson for me has been this: if you are trying to directly manage more than 3 or 4 people, you’re setting yourself up for failure. Earlier this year, I discovered I was a genius with helpers – and I think all small businesses start that way. But at some point you will need to start developing leaders within your organization; people who understand the company’s mission, vision and goals, and who can get results, make good decisions and solve problems on their own. I have those people in place now and it is making a world of difference. Perhaps you are in the same place right now. If so, my advice to you is this: make finding, hiring, and growing the right people a major focus in your company, and never settle for good enough simply to fill an open seat, no matter how desperate the situation. Also, constantly look for great people–always be hiring. The worse time to look for a new employee is when you desperately need someone.

3. Develop immunity to criticism. It’s been said that the higher you climb in life, the more your butt hangs out (I forget who originally said that, so sorry I can’t give credit where credit is due). And if you read the books of highly successful people, one of the common themes is this: develop thick skin. But how do you determine the difference between fair criticism and unfair attacks?

[click to continue…]

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Wanted: High-Performance VP of Marketing

by Robin Robins on December 23, 2009

Are you a results-focused, high-performance marketing genius who knows how to generate sales without excuses? Does hitting big goals, making big money and working with other “A” players excite you? Do you enjoy working in an environment where exceptionally high standards are expected? Do you have a high-level of confidence in your ability to develop and implement marketing plans, campaigns and strategies that secure big returns? Is your leadership style firm and goal-oriented yet able to motivate, train and engage your team to rally behind a clear and powerful mission?

For the versatile, experienced leader who answered “yes” to all of these questions, this is the opportunity for you. We are a small, fast-growing entrepreneurial marketing consulting firm that is in need of a “right hand” VP of Marketing who can help us capitalize on the enormous opportunities available to us. The best person for this position is someone who is high-energy, detail oriented and is never happy with anything less than outstanding results and incredible accomplishments. Those looking for an easy “9-5” job that are intimidated by big goals should NOT apply.

In this position you will work directly with me (Robin Robins, President) and the VP of Operations in developing and implementing strategic plans and marketing systems to achieve our company’s short and long term revenue objectives. We are one of the most unusual and successful niche marketers in our space and have an excellent reputation and well-established client base. A true “marketing rockstar” will find our marketing savvy, sharp and fast execution on ideas, and huge market potential to be a thrilling opportunity and a wonderful place to call “home.”

Success in this position will be measured in the following areas:

• Sales Generated
Ability to plan, develop, manage and implement various sophisticated marketing systems and strategies to drive incremental new leads, sales and profits and to hit specific key performance indicators and goals.

• Leadership And Team Building
Ability to coach, lead and further develop a high-performance team to help you execute the marketing plans and strategies you develop.

• Copy Writing And Communication
Ability to write marketing communications that persuade, influence and drive sales; also the ability to craft various sales presentations using a variety of media including direct mail, web sites, videos, audio, conference calls, webinars, teleseminars and in-person presentations.

• Strategy, Time Management And Execution
Ability to develop plans, manage the successful execution of those plans and make adjustments in strategy and execution where necessary to hit goals.

Your ability to achieve the above targets will be rewarded with a generous results-based compensation plan and benefits package. Only those candidates with a proven, verifiable track record in meeting or exceeding big sales and marketing targets, building and managing a high performance sales and marketing team and in executing successful marketing and business development strategies will be considered.

Ideally, this person will have a true passion for marketing and studied the likes of Jay Abraham and Dan Kennedy, as well as the classics such as Caples, Hopkins and Ogilvy.

If you have what it takes to fill this role, please submit a resume by e-mail to info@technologymarketingtoolkit.com detailing your previous work history and accomplishments (not just a list of tasks and job responsibilities), as well as a brief, one-page summary explaining why you think you would make an excellent candidate for this position.

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My Brainstorm Lunch with a Billionaire

by Robin Robins on December 21, 2009

Me & Sir Richard

As many of you know, back in October I flew out to LA to attend a private, 1-hour brainstorm session with Richard Branson, the 261st richest person on the planet (according to Fortune Magazine). This meeting was organized by Joe Polish who runs the Master Mind group I belong to. In attendance was yours truly along with 16 other very successful entrepreneurs including Yanik Silver, Eban Pagen, Brad Fallon, and Joe Sugarman to name a few. The meeting was tied to Branson‟s “Rock the Kasbah” charity event to raise money for Virgin Unite, a non-profit that uses business as a force for good in helping build entrepreneurs in impoverished countries, helping the homeless, improving healthcare and dealing with environmental issues.

What impressed me the most about Branson was how polite, considerate and downright charming he is. You would imagine most of the mega-rich to be arrogant, but he was incredibly gracious in answering our questions and showing an interest in each of our businesses. When one of the people in the room handed him a book they wrote, he pushed it back across the table insisting that they sign it. Small thing, but a perfect example of his character. There were a few things he said that struck me, but nothing that really surprised me. I had taken the time to read his books in advance of the meeting so I already knew a lot about his personal philosophy on business, people and success; and as you might imagine, it’s fairly close to the same success principles you’ll read in many other multi-millionaire’s “how I did it” books. The more I study success and the wealthy, the more I’ve come to the conclusion: there’s no secret to getting rich, successful or achieving any other worthy goal in life. The examples and lessons are all well documented in piles of books on the subject, with nothing held back. I believe it’s simply a matter of your determination to achieve more and ability to carry goals and projects through to their successful completion without excuses. That’s it.

As I coach IT business owners and take calls from members who are struggling, I see a consistent theme in all of them: they’re dabbling. They’ve “tried” to do a little networking, “tried” JVs, “tried” sending out newsletters, etc., etc. Tried being the operative word. They’ve skimmed and skipped over the research with clients, gathering testimonials and case studies, researching their competition and don’t measure or track their performance on a regular basis. They’ve not really committed to the work involved by clearly defining their value proposition. In fact, I can usually stump clients with one or two easy questions regarding how many active clients they have or revenue and profits to date. Worst of all, they KNOW they aren’t giving it the effort it deserves, but still seek an easy way out, some magic pill to fix what’s wrong. This conversation often leads to the second most common request I hear from struggling clients, which is the desire to have someone to hold them accountable or someone to “do it all for them.”

That’s a scapegoats excuse. No one is going to make you successful — only YOU can do that for yourself; and wishing for someone to be your “Mommy” and make you do what you already know you should be doing is not the answer. Personal trainers can’t make you thin if you cancel appointments, constantly complain about them working you too hard, give it only a 70% effort and then hit Burger King on your way home. Sure they can encourage and guide you, but they can’t MAKE you successful at losing weight.

Richard Branson didn’t look for someone to hold him accountable or to do his marketing for him when he was starting up, nor did any other highly successful business owner. And no one did it for them…THEY made the phone calls, connections and marketing early on before they were able to hire people to help them execute. THEY designed their vision and plan to get there, and they executed on it. Not a marketing agency, not a coach. I‟ve never heard of any truly successful entrepreneur who completely delegated the responsibility of revenue generation or marketing strategy of their organization.

I do realize this is not a popular answer with clients and they would rather work for someone who would “do it all for them.” But where those companies, services and people already EXIST— what they are looking to delegate is the STRATEGY and MANAGEMENT part, which is NOT something they should be delegating. Successful entrepreneurs aren’t upset or frustrated by this; they know it’s still up to them to set the direction and vision of their company, then formulate strategic plans to achieve their goals.

My Mastermind Group with Richard Branson

I know, here I go back to the difficult… [click to continue…]

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Root Cause: Chances are you didn’t qualify the prospect well enough, AND you made the mistake of using the proposal to close the sale instead of using it ONLY as a way to solidify on paper what you’ve already discussed and agreed to in person.

A lot of people request proposals as a nice way of saying, “I’m not interested.” They feel guilty saying that to your face, so they ask for a proposal instead. Once you’ve submitted it, they tell you the price was too high, they changed their minds, it’s not the right time, or they never return your calls. You should NEVER use a proposal to close a sale (the only exception is when selling to government agencies, which have a slightly different system for choosing vendors). A proposal should simply be a written agreement of the terms, pricing, and procedures you’ve already agreed to in person. It should be a small step towards you starting a project for a client. If you are struggling with this symptom, I suggest you re-listen to and start using the 10 questions I’ve created in the Speed Selling CD and workbook included in the Tool Kit. I can guarantee you will feel uncomfortable asking them at first, but once you overcome your fear, you’ll find it stops the tire kickers from wasting your time.

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Here are 5 ways you can raise your prices and get paid MORE for the services you are already performing.

#1: Just raise ‘em. Pretty ingenious, huh? That’s why I get paid the big bucks. Just type up a simple letter explaining that on X date, your rates are going up. You don’t need to apologize or get a note from your mother. Just do it. The world will not come to an end and your clients will not gnash their teeth, scream, and cut themselves with rocks. In most cases, you will only get a mild response.

#2: Price increase alert with up-sell. In a letter or e-mail, you alert your clients that your rates are going up, but that they can save some money or lock in the current on-site rates if they sign up on a managed service agreement. Keep in mind there are several ways to announce a price increase while up-selling clients on to another service; this is only one example. You could also announce a price increase for on-site rates, but thanks to this new remote monitoring and support software, you can fix most problems remotely for the same rate they are used to paying. This would enable you to charge the same rate for remote repairs that you are charging for on-site services now, while increasing your on-site rates a few points.

Instead of locking in their current on site rates as the letter suggests, you could also offer to waive the set up fee for the managed services (yes, you have to have a set up fee in order to waive it. Creating a set up fee is a smart sales tactic that you should implement regardless of whether or not you increase your rates. It gives you bargaining power when selling managed services because you can “waive” it if they make a decision within a certain time frame).

#3: Create a new product or service category and charge more for it. At my constant nagging, Master Mind Member Luke Walling of Walling Data Systems recently implemented an emergency “while you wait” service that is about 30% more than his standard rate. He didn’t think anyone would buy it. He’s since discovered that not only are people buying it, but the people that do are far more grateful for the service!

You could “create” a VIP Client rate that guarantees a priority response. The travel industry has been doing this for years with first class upgrades and VIP rooms with a view. When you think about it, most upgrades do not give you all that much, yet people gladly pay 20% – 50% MORE for it.

Take first class seating on an airline. You get a bit more space, a snack worth $5, and the opportunity to board first. I guess you also get the ego trip of smirking at everyone else as they parade past you in first class to get to the cattle car in the back; a benefit NOT to be undermined because people will pay a LOT of money to feed their ego and appear to be wealthy and successful.

#4. Reduce the current services you are providing. This is NOT my preferred way of getting more money for your services, but it is one way of going about it. For example, you could alert your clients that free phone support is no longer offered UNLESS you are on a support agreement. Newer clients will be less effected by this than old clients that already have expectations set.

#5: Tier your consultants fees and charge more for a client to see YOU instead of one of your techs. Attorneys have been successfully doing this for years, and it is certainly not a new concept. You’ll pay MORE to have the senior partners in the firm work on your case over the junior attorneys or paralegals. If you don’t have any technicians working for you, tier the cost of your services depending on the expertise needed. General network support gets billed at $125 per hour while custom development work gets billed at $150 per hour.

Quick note on introducing a new technician to a client that is used to seeing you: After speaking with many consultants about this, they all say that there is a certain level of “push back” from their clients when they first bring on a new technician and introduce them to their client base.

This, of course, is understandable since the client knows and trusts you. Inevitably they will complain that they want YOU to continue to be their technician.

However, if you explain that you will cost $50 an hour more AND provide the client with a guarantee or assurance that they will be just as satisfied with your new guy as they were with you, AND that you will oversee the work the new guy is doing, things will usually quiet down within a few months.

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The Power of Take-Away Selling

by Robin Robins on September 17, 2009

I’ve heard it said that Harvard didn’t become the prestigious school they are today based on who they admitted; they become Harvard based on who they kept OUT.

One of the most powerful sales and marketing techniques you can employ is take away selling. That is basically where you position yourself as “THE” go-to-expert in your city or industry and turn the tables by making clients qualify to do business with you instead of you chasing them down, groveling at their feet, and bending your rules to suit them.

A good example of this is the entry page to his web site: www.snyderwins.com.

I would urge you to spend some time on this web site. Side note: the reverse copy on his web site is awful but the content and the entry qualification process is sheer brilliance. This is one of the best examples of take away selling I have ever seen. Another great attorney’s web site I found is www.benglasslaw.com

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Trick or Treat: Naysayer, Realist, or Fool?

by Robin Robins on September 13, 2009

The other day I received an article from eChannelLine where an IDC author wrote, “Buyer optimism is at its lowest point this year…” and that “buyer optimism is clearly on the wane with August marking the fifth consecutive month of flat or falling buyer intent.” Notice they didn’t say sales – just “buyer intent,” whatever the heck that is. This is a prime example of someone searching for doom and gloom to sell papers; although I don’t agree with spreading bad karma, I can’t blame them. Sunshine and rose petals don’t sell. Dirty laundry, finger-pointing, bad news, and gossip does; it’s a sad reality of the human experience. As a business owner, be smart enough to use this reality to your advantage without actually believing that money is scarce, customers aren’t buying, or this great economy is going to burst at any minute. If you can’t make money now, something is broken and it ‘aint the economy. My clients are reporting amazing growth in all areas, some of them are doing two and even three times the sales they did last year in the same period. There is opportunity everywhere. If you let the naysayers convince you that your “bad luck” is due to some outside factor, you’ve just resigned yourself to being broke forever. The biggest lesson I learned from Robert Allen’s book Creating Wealth is that wealth is not what you have; true wealth is a mindset. Wealthy people know that cars, houses, bank accounts, businesses and other investments are the trappings of wealth and can be taken away or lost at any time. True wealth lies in your mind and your ability to create wealth at any time from nothing. It is the ultimate financial security. Unfortunately, the world is full of negative programming similar to the article I mentioned earlier. If you don’t believe me, listen to the conversations of friends, neighbors, and relatives when it comes to acquiring wealth. There is never enough, and it’s always someone else’s fault that theydon’t have more. Listen to the media and their spin on the unscrupulous “rich” who are undeserving of their success and the constant doom and gloom they spin. Take the horrible events of hurricane Katrina. Instead of talking about the millions of Americans who donated their money and their time to help the people suffering from this devastation, they focus on the negative; they engage in finger-pointing, blaming, and accusing the government of not spending more money to help these people. True or not, they could at least provide a balanced view. But, bad news sells, and if you let it seep into your subconscious, it certainly won’t help you on your mission to become independent and wealthy. Stand guard at the door of your mind.

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